Salesforce Agentforce Specialist

1. Learn how to become Agentforce Specialist Certified Quickly
2. Learn the core tenants and features which drive Agentforce - Agents were formerly called Copilots in Salesforce so a lot of these concepts apply to Agentforce
3. Learn how Generative AI is set up and used inside of Salesforce
4. Learn the configuration, setup and management of the Salesforce Einstein Trust Layer
5. Learn the Generative AI Features for Einstein for Sales and Einstein for Service
6. Learn the Prompt Builder and the four types of Prompt Templates
7. Learn to create your own timed practice tests and quizzes using generative AI
8. Learn Einstein Copilot
9. Learn Model Builder and BYOLLLM concepts
10. Learn advanced prompting techniques to reasoning AI systems such as OpenAI's ChatGPT o1 model

There are no pre-requisites for the Agentforce Specialist Certification from Salesforce, although they do recomend that you have previously attained the Salesforce AI Associate, Salesforce Administrator and/or the Salesforce Platform App Builder certifications. Although this course is designed for beginners and leverages AI for assisting your studies, you may benefit from gaining some hands on experience on the Salesforce platform through one of those prior certification courses of mine before attempting the AI Specialist.

1. Anyone with some Salesforce or AI Experience
2. No pre-requisites, but some Salesforce prior knowledge is assumed!